Return Policy

Return Policy 

Thank you for shopping at hydrovacparts.ca

If you are not completely satisfied with your purchase, we're here to help. 

Returns:
You have 15 calendar days to return an item from the date you receive it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Important note: Custom orders or pumps are final sale and are not eligible for refunds. If you receive your order and it is damaged, incorrect or you have any other concerns, please reach out to us for further assistance. 

Refunds:
Once we have received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive this refund in a certain amount of days (dependent on your card issuer's policies).

Contact:
Please feel free to contact us with any questions or concerns. 

Hydrovac Parts Inc. 
info@hydrovacparts.ca
705-730-4910